Role Summary:
The Manager, Quality Improvement (QI Manager) directs the evaluation and quality improvement initiatives of the Calgary Rural Primary Care Network (CRPCN). The successful candidate has knowledge in the design, implementation, and evaluation of healthcare programs. The QI Manager has experience developing logic framework, project management plans and change management methodologies; creating and distributing surveys; statistics; reporting; and literature review. The QI Manager works with our physician member clinics and CRPCN staff to develop and lead Quality Improvement activities under the CRPCN business plan, and those specific to CRPCN clinics and programs.
 
Key Responsibilities:
  • Leads the ongoing monitoring and evaluation of CRPCN initiatives, overseeing data collection and other aspects of data management
  • Supervises and provides performance feedback to the Data Quality Analyst
  • Participates in the development of action plans and evaluation of quality improvement activities at physician member clinics, CRPCN, and at the provincial health system level
  • Develops communication plan and supporting documents to ensure evaluation and quality improvement messages are delivered in a timely and clear manner to CRPCN stakeholders
  • Networks with Calgary Zone PCNs, Alberta Health Services, Alberta Health, Health Quality Council of Alberta, and Alberta Medical Association in pursuit of information sharing and joint evaluation strategies
Educational Requirements:
  • Master’s Degree, with 5+ years’ work experience
  • Bachelor degree, with relevant experience, may be considered
 
Experience and Skills Required:
  • Program evaluation with knowledge in the design, implementation, and evaluation of healthcare programs
  • Project Management with knowledge of study design and methodology, literature review, and statistics
  • Previous experience in application of change management
  • Survey creation and distribution, database development, reporting
  • Research experience; knowledge of the research field including project evaluation applications
  • Clinical information systems; EMR knowledge an asset
  • Quality Improvement
  • Managing, supervising, and coaching teams
  • Experience working in primary care and/or with physicians is an asset
Core Competencies:
  • Strong communication
  • Problem solving
  • Organizational
  • Analytical
  • Time management
  • Coaching
  • Influencer
  • Ability to work independently and as part of a team
Working Conditions:
  • Working remotely from home with travel required to physician clinics and rural community events
  • Must have reliable vehicle and valid driver’s license
  • Monday to Friday with variable daytime hours, and with occasional evening and weekend hours
Reporting Structure:
Direct – Executive Director
 
About the Calgary Rural Primary Care Network (CRPCN):
The Calgary Rural PCN works together with communities, family doctors and other health team members to do whatever we can help you be as healthy as possible. We are working together to change the delivery of health care in our communities from reactive to preventative by providing services to patients that fit their needs through supports we have in our member clinics, such as nurses, dietitians and other health care professionals. We collaborate to provide the tools and education to empower patients to work on their everyday health needs.
 
Apply:
Please submit your resume and cover letter in confidence to careers@crpcn.ca.  
 
Please note that only candidates who are selected for an interview will be contacted. We thank all other candidates for their interest.